On July 29th 2015, Microsoft launched Windows 10, the new version combining the classic interface of Windows 7 and the new design of Windows 8.
Within 48 hours of the W10 launch, Windows Experience MVP, Aurélio Baboo provided about 712 answers regarding the launch and adoption of Windows 10.
Windows Experience MVP Jamil Lopes, also a Microsoft Regional Director, presented the new features of Windows 10 at Microsoft’s Windows 10 Launch Event which attracted over 600 people.
Though the above are about the popular Windows 10, a much lesser known product Powershell celebrated a different milestone. PowerShell MVP Boe Prox celebrated the one million views mark last month on his Learn-PowerShell.net blog!
Why Co-create content with your brand advocates?
Each of these brand advocates extended the reach and increased the credibility of Microsoft in their own unique ways via different kinds of content: Questions & Answers, Presentations, Blogs etc.
Microsoft on it’s part has also supported and evangelized their activities.
Co-creating content or partnering with your brand advocates provides an easy way to super charge your content initiatives and helps in:
- Increased credibility –
92% of consumers trust “recommendations from people I know.” Only 37% trust search engine ads, and just 24% trust online banner ads. (Source: Nielsen Global Online Consumer Survey
- Reduced cost (do I even need to explain this 🙂
- Motivated Brand Advocates
Your brand advocates love to co-create. They like being a part and are extremely enthusiastic to participate with you. You need to enable it.
- Word of Mouth Marketing
Co-creating content with your brand advocates ensures an extremely high level of buy in from them. This leads to them helping you in spreading your content far and wide. It’s a win-win for both.
- Increase Engagement and better relationships –
One of the most important benefits of working together and co-creating content with your brand advocates is the deeper relationship you build with them, due to the often high touch engagement with them.
How to co-create content with your brand advocates?
There are a number of ways to co-create content with your brand advocates:
1. Support Forums – Create a support forum where they can answer queries which your other customers might have.
2. Presentations – Invite them to present at your events and support their community events and presentations.
3. Blog – Encourage them to blog, by organizing blog competitions, feature popular bloggers on your digital properties.
Will it slow the process of content creation? Isn’t it tedious?
Yes, and no. If you don’t have a brand advocacy program in place it might seem be slow going, as first you’d need to discover your brand advocates, build a relationship with them and then talk about co-creation. However, you might want to start by approaching those brand advocates who are already out there blogging or providing support by answering customer queries etc.
What if the brand advocate posts something which is not appropriate or misinformation?
Any brand advocacy program would necessarily lay down a few rules of engagement for brand advocates. It would list the do’s and don’ts. Moreover, you would select brand advocates who are appropriate for your brand. You need to purposefully go about creating your Brand Advocacy Program.
When and how should you begin co-creating content with your brand advocates?
Small steps. Begin small, whether it’s asking their help in creating an FAQ which lists the common solutions to how to use your product better or inviting them to share their expertise on your products at a presentation or just blogging. ( You can also grab a copy of 10 ways to get user generated content via your brand advocates on www.sanjayshetty.com )
Get started Now!